Friends who have visited overseas science and technology museums probably all have this regret: they clearly want to listen carefully to the scientific principles behind the exhibits, but the explanations from the team beside them always drift over, mixed with Chinese and English, making it impossible to focus at all. I want to spend a little more time thinking about the robot exhibits that interest me, but I’m afraid I won’t be able to keep up with the guide and miss the rest of the content. If one doesn’t understand the local language, they can only stare blankly at the textual explanations. Those complex formulas and principles seem like “heavenly books” no matter how you look at them.

Yingmi?have been engaged in the production of interpretation equipment for 18 years and have served over 6,000 venues worldwide, ranging from domestic science and technology museums to overseas museums. We truly understand this awkward situation. Later, we specially developed the MC200 zonal interpretation system?for the science and technology museum. It’s like installing an “intelligent voice manager” in each exhibition area, allowing the interpretation sound to only be heard where it should be and enabling switching between different languages, completely solving these troubles. Today, let’s talk to our friends overseas about how this system makes visiting science and technology museums more comfortable and efficient.

I. Troubles of Overseas Science and Technology Museums

Overseas science and technology museums have a large number of visitors, diverse languages, and complex exhibition areas. Traditional interpretation methods have long failed to meet the demands. However, the MC200 zonal interpretation system precisely addresses these pain points one by one:

(1) Multiple teams coming at the same time will never “mix voices” again

Popular overseas science and technology museums are often visited by several teams together. In the past, traditional amplification equipment was used. The Chinese team would talk about “Principles of Mechanics”, and the English team would talk about “optical experiments”. The sounds were mixed together, leaving tourists completely confused. The tour guide had to raise his voice in order to make his team hear clearly. As a result, the noise became more and more chaotic, and the experience was extremely poor.

The MC200 is different. It turns each exhibition area into an independent “sound unit”, with different teams using different channels and the sounds not interfering with each other. For instance, the Chinese team is in the “Aerospace Exhibition Area”, while the English team is in the “Biology Exhibition Area”. Each team listens to their own voice. Even if the two teams pass by each other, there won’t be any sound interference. After the science and technology museum near Tianmu Lake in Jiangsu Province adopted this system, it could only receive three groups at a time before, but now it can receive eight at the same time. The reception efficiency has doubled, and tourists no longer need to queue for a long time for explanations.

(2) You can wander around however you like without having to “chase after the tour guide” anymore

Many overseas tourists like to visit the science and technology museum at their own pace: if they are interested in the universe exhibition area, they will stay a little longer. Having no interest in mathematical models, I just walked past quickly. However, in traditional explanations, one has to closely follow the guide. Once one lags behind, all the subsequent content is missed, which is particularly unfree.

The MC200 has a particularly practical feature – “When someone arrives, it makes a sound; when someone leaves, it makes a noise.” It uses LD high-precision positioning technology, which can accurately determine where the team is. As long as the guide leads the team into a certain exhibition area, the sound system in that area will automatically sound. When the team leaves, the sound system automatically turns off, and the sound follows the person like a shadow. Last time at the Suzhou Science and Technology Museum, a European tourist stood in front of a 3D printer for over 20 minutes and could still clearly hear the guide say, “How to choose materials for 3D printing?” There was no need to worry about not keeping up with the group anymore.

(3) Language barrier? One-click switch to native language explanations

Overseas tourists come from all over the world. Some understand English, while others only know Arabic and Spanish. In the past, science and technology museums could only offer explanations in English. Visitors who spoke other languages could only read textual descriptions. But how could complex scientific principles be explained in just a few words? For instance, when Middle Eastern tourists visit the “New Energy exhibits”, the text only mentions “solar energy conversion”, but not how it is converted or what the efficiency is. In the end, they can only take a photo and leave.

The MC200 supports multi-language switching, presetting 8 commonly used languages and allowing for customization of niche languages. The tour guide doesn’t need to know multiple foreign languages. Just press a button to switch – when Middle Eastern tourists come, switch to Arabic. European tourists come and switch to French and German. After a Southeast Asia Science and technology museum adopted this system, the satisfaction rate of visitors who speak minority languages rose from 60% to 95%. Many people said, “Finally, we can understand the stories behind the exhibits.”

(4) The explanation is not difficult and can be combined with audio to make it more vivid

Many of the exhibits in the science and technology museum have complex principles. It is difficult for visitors to understand them just by the oral explanations of the guides. For instance, when it comes to “the motion principle of robots”, if only “gear transmission” is mentioned, people still have no idea. Moreover, the tour guide keeps repeating the same content. By the end of the day, their voices become hoarse and they are prone to making mistakes or missing something.

The MC200 supports the switch between “manual explanation + pre-stored audio”. For simple content, the interpreter gives an oral explanation, while for complex content, pre-recorded professional audio is played. It can also be combined with video demonstrations. For instance, when talking about robots, the audio would say, “The gear rotates at 300 revolutions per minute, which can drive the mechanical arm to move flexibly.” Coupled with a video of the gears rotating, tourists immediately understand. The system also has a noise reduction function. Even if the exhibition area is crowded and noisy, visitors can still hear every word clearly, and the tour guides no longer have to shout at the top of their lungs.

II.?These details of the MC200 are particularly suitable for overseas science and technology museums

In addition to its core functions, the MC200 also features many thoughtful designs specifically for overseas science and technology museums, making it both worry-free and convenient to use.

(1) The positioning is particularly accurate, and you won’t get lost even in complex exhibition areas

The exhibition areas of overseas science and technology museums are often very complex, with winding passageways and some even having multiple layers of structures. The previous zoning system often “couldn’t find the right position”. By the time the team reached the next exhibition area, the sound system from the previous area was still ringing, which was particularly embarrassing.

The LD high-precision positioning technology of MC200 has solved this problem. It can collect signals 360°. Even in multi-entrance and multi-level exhibition areas, it can accurately determine the position of the team and switch particularly promptly. There is a European science and technology museum. The exhibition area is like a “maze”. After using the MC200, there has never been a situation of inaccurate positioning. The staff all say, “It’s so worry-free.”

Moreover, a single zone can cover an area of 300 square meters. Whether it is a large exhibition hall or a small exhibition area, it can be adapted. It can also add zones at any time without modifying the equipment, and has particularly strong expandability.

(2) The sound quality is clear, and even the noisiest sounds can be heard clearly

When the science and technology museum is crowded, it is particularly noisy, with footsteps, children’s laughter and the sounds of equipment operation all mixed together. If the explanations are not clear, tourists won’t be able to listen to the content at all.

The MC200 adopts SOC noise reduction technology, which can automatically filter out environmental noise and only retain the voice of the tour guide. Even during the weekend rush hour when the exhibition area is crowded with people, visitors can still clearly hear “the invention process of this exhibit” and “the application scenarios of that principle”. It also supports multiple teams using over 200 channels simultaneously, ensuring that the sounds never mix together and providing excellent privacy.

(3) The operation is simple and overseas staff can quickly get the hang of it

The staff of overseas science and technology museums may not understand Chinese. If the operation of the equipment is complex, it will take a long time just for training. The operation of the MC200 is particularly simple. It features a high-definition display screen, allowing you to clearly see the device status, volume level, and current language. There are also ICONS on the buttons, such as the “Earth” icon for language switching and the “+/-” icon for volume adjustment. Even if you don’t understand Chinese, you can still use it by looking at the ICONS.

It also has a remote management function. Staff can monitor the equipment status of each exhibition area and update the explanation content from the office, without having to visit each exhibition area one by one, saving a lot of trouble. Moreover, the equipment is particularly durable. It adopts PUM power management technology and can operate without any problem for 7×24 hours. It rarely malfunctions and has a very low maintenance cost.

(4) It can be linked with lights, exuding a strong sense of technology

Many overseas science and technology museums want to enhance the immersion of visitors. The MC200 supports “sound and light linkage” – when the team enters the exhibition area, the lights will automatically turn on. When the team leaves, the lights go out automatically. For instance, in the “Space Exhibition Area”, as soon as visitors enter, the blue lights come on, complemented by the explanations, making it feel as if they are really in space. The experience is particularly wonderful.

It can also be connected to projectors, power amplifiers and other devices. The tour guide can play videos and animations to assist in the explanation. For instance, when talking about “the Earth’s revolution around the Sun”, show an animation demonstrating how the Earth revolves around the Sun, and combine it with explanations. Tourists will understand it immediately, which is much more interesting than just listening to oral explanations.

III.The practical cases of overseas science and technology museums have all achieved very good results

Over the years, the MC200 has been widely used in many science and technology museums around the world, solving numerous practical problems

There is a European science and technology museum. In the past, when it received many groups, it was always noisy and received a lot of complaints from tourists. After using the MC200, with channel-by-channel management, there has been no more crosstalk, the reception volume has doubled, and the visitor satisfaction rate has risen from 70% to 92%. There is also a Middle East Science and Technology museum, which has customized explanations in Arabic. Tourists who speak minority languages can finally understand the principles of the exhibits. Many people say, “This is the true journey of science.”

There is a science and technology museum in Southeast Asia. The layout of the exhibition area is particularly complex, and the previous system’s overall positioning was inaccurate. After switching to MC200, no matter how the team moves, the zone switching is particularly accurate. Staff no longer need to manually adjust the equipment, and the management efficiency has been greatly improved.

Iv. What Can We do for Overseas Science and technology Museums?

Many overseas science and technology museums are worried that “they won’t know how to use the equipment they have bought” or “no one will take care of any problems that arise”. In fact, we offer full-process services to ensure you don’t have to worry.

(1) Customized on demand to meet your needs

We can customize the language you need, the number of zones, and whether you want to link the lights or not. For instance, if you are a science and technology museum in the Middle East, we will help you add Arabic. Your exhibition area is complex, so we will optimize the positioning parameters to ensure precise switching.

(2) Global after-sales service, no need to panic if problems occur

We support global warranty. If the equipment breaks down, it can be repaired through the local service point or sent back to us. It will be repaired and sent back within 10 working days. If it is urgently needed, we can also send the spare equipment first to avoid delaying the reception. 24-hour online technical support is available. No matter which country you are in, you can always find someone to solve your problems at any time.

(3) We will help you implement the entire chain

We will record multi-language explanations for you, teach the staff how to operate the equipment, and also provide on-site debugging and installation to ensure that the equipment can be used as soon as it is received. You don’t need to understand technology. We’ll follow up throughout the process and help you solve all your problems.

(4) Flexible cooperation and no waste of money

If the budget is large, buy; if it is small, rent. Rent equipment during peak season to cope with the peak period and return it during off-peak season. Small science and technology museums can also operate in a joint venture, without having to spend a large amount of money first, and share the profits together. Do as cost-effective as possible. Don’t pay for functions you don’t need.

V. Conclusion: Let the voice of science reach the ears of every overseas tourist

The core of overseas science and technology museums is to “convey the charm of science”, but if there are problems with the explanations, no matter how wonderful the exhibits are, no one will understand them. The MC200 zoned explanation system is like a “sound bridge”, solving problems such as interference from multiple teams, language barriers, and restricted rhythms, allowing every overseas tourist to clearly hear scientific stories and explore at their own pace.

For 18 years at Yingmi, we have always been striving to make explanations simpler and more effective. If you are an operator of an overseas science and technology museum and want to enhance the visitor experience and improve reception efficiency, you might as well give the MC200 a try. Let it help you truly convey the charm of science to every visitor.