Whether it’s international giants like the Louvre in Paris or the Metropolitan Area in New York, or popular scenic spots in Southeast Asia or ancient castle ruins in Europe, nowadays, they all rely on tour guide equipment. After all, tourists in different scenarios and from different countries have very different demands for explanations – some need multiple groups to receive them simultaneously without any sound interference, some have limited budgets and want to save costs, and others want tourists to have a more free and immersive experience.

YINGMI has been engaged in the production of tour guide equipment for 15 years and has served over 7,000 clients worldwide, ranging from 5A scenic spots in China to small museums abroad, multinational enterprises to government receptions. We have witnessed the needs of all kinds of scenarios. Today, let’s talk to our overseas friends about how to choose the four types of tour guide equipment commonly used in museums and scenic spots nowadays, and how Yingmi designs solutions for these scenarios.

I. Wireless Headphone-style team explanation device: Multiple teams do not crosstalk, stability is reliable

This kind of equipment is probably the most common. The tour guide brings a transmitter?and the tourists wear a headphone receiver, transmitting sound through wireless signals. It is particularly suitable for team receptions, such as tour groups and corporate inspection teams.

1. Why do people love to use it?

First of all, it is easy to operate. Tourists can use it as soon as they turn on the headphones without learning. It also has strong anti-interference ability. No matter how crowded and noisy the scenic area is or how there is machine noise in the factory workshop, it can be heard clearly. It supports “one tour guide guiding countless tourists”, and it can change channels. Several teams can visit one place at the same time, each using a different channel, and there will be no crosstalk. This is extremely important for popular scenic spots.

This kind of equipment is very suitable for overseas scenic spots to receive study tour groups, enterprises to take clients to visit factories, and governments to receive distinguished guests. Especially for multinational teams, the demand for multiple languages can be met, and the quality of explanations is also stable.

2. The E8 and K8 of Yingmi are specifically designed to address pain points

The E8 team explanation system?of Yingmi is specifically designed for this kind of scenario. It uses a U-band high-frequency signal of 860-870 MHZ and has added anti-interference technology. It’s like opening a dedicated lane for the interpretation signal, and it can be heard clearly within a range of 200 meters. With 200 adjustable channels, the scenic area can handle dozens of teams in a day during peak season without any problem.

The receiver comes in two types: in-ear and ear-hook. The lightest one weighs only 18 grams. You can wear it all day without getting tired. Moreover, it doesn’t distinguish between left and right ears; you can just pick it up and put it on. If it is used to receive international tourists, the E8-GT main speaker can store 9,999 segments of commentary, support 8 languages, and also customize minor languages. For example, if European customers want German or French, they can all be pre-installed. The charging box that comes with it is also convenient. It can charge 36 or 48 units at a time and is equipped with ultraviolet disinfection. It is fast and hygienic when there are many tourists.

If you are hosting VIP clients, such as government officials or senior executives of enterprises, the Yingmi K8?is more suitable. It is a non-in-ear ear-hanging design, weighing only 22 grams. It is comfortable to wear and looks elegant. The transmitter is equipped with an LCD screen, allowing you to clearly see the battery level, channels and volume. The headphones of tourists are automatically tuned when turned on, eliminating the need for manual adjustment and avoiding the embarrassment of “tuning to the wrong channel and listening to noise”. They are particularly suitable for high-end business occasions.

3. How are overseas customers doing with it?

For 5A scenic spots like Gulangyu Island in Xiamen and Taihu Lake in Suzhou, E8 is used to connect overseas tour groups. The multilingual explanations enable foreign tourists to understand things on their own without having to follow a translator. The overseas factory uses K8 to show customers around. No matter how loud the machine noise is, customers can still clearly hear the technical details of the products, and the feedback is particularly good.

II. QR code scanning tour guide devices: Cost-effective and convenient, suitable for small venues as well

Nowadays, everyone has a mobile phone. This kind of device is just a QR code?pasted beside the exhibits. Tourists can scan it with their mobile phones to view pictures and text, listen to audio, and even watch video explanations without having to rent additional equipment.

1. In what situations is it suitable for use?

The greatest advantage is saving money! There’s no need to buy a bunch of hardware. Just print some QR codes and stick them on. It’s especially suitable for small museums, community exhibition halls with limited budgets, or those holding temporary exhibitions. The content can also be updated at any time. For instance, if the exhibits are changed, the explanations in the background can be modified. There is no need to re-post the QR code; when visitors scan it, the new content will be displayed.

It is also possible to view data, such as which exhibits are visited by more people and how long tourists stay, which is convenient for the venue to optimize the exhibition display. Tourists can use their own mobile phones without borrowing devices, which is also more hygienic. Young people especially like this self-service style.

2. The mini-program + QR code solution of Yingmi offers more considerate details

In response to this demand, Yingmi has developed a tour guide mini-program. Tourists don’t need to download an APP. They can enter by scanning a QR code with wechat or QQ. Not only can you listen to explanations inside, but you can also play videos and 3D models. For instance, when talking about cultural relics, you can play a short video of the production process, which is much more interesting than just listening to the sound.

For small venues overseas, it would be troublesome to create their own content. Yingmi can also help write multilingual explanatory scripts and produce graphic and textual materials. The QR code label is made of acrylic material, with a front and back seal. It is waterproof and moisture-proof. When pasted in outdoor scenic spots or places with year-round exhibitions, it can last for several years without damage. If you want to add more functions, such as scenic area maps and nearby restaurant recommendations, they can also be embedded, providing tourists with a more comprehensive experience.

3. Overseas case references

There is a small art exhibition hall in Europe. Previously, the cost of hiring tour guides was too high. After adopting Yingmi’s QR code solution, there is no need for dedicated guides anymore. It can also provide English and French guides for international tourists, saving 40% of the operating costs. There is an ancient town scenic area in Southeast Asia. Local folk custom videos and food recommendations have been added to the QR code. Tourists can watch them while visiting. Their stay time has increased by more than an hour compared to before. Many people also go to the recommended restaurants for meals, and their consumption has also risen.

Iii. Automatic Sensing Tour Guide Equipment: No need to use your hands, just talk as you go

This kind of equipment is particularly suitable for venues that want tourists to explore freely. Install a signal transmitter beside the exhibits. Visitors can wear a?tour guide device. When they approach a nearby area, it will automatically start explaining without the need to scan codes or press buttons, completely freeing up their hands.

1. What are the core advantages?

So friendly to tourists! It doesn’t matter if the elderly or children don’t know how to operate. Just follow them. The positioning is extremely accurate. Even if two exhibits are close to each other, you won’t make a mistake. There are still many explanatory contents that can be stored, and tourists can listen to them several times if they want. The battery life is also impressive. A single charge can last for most of the day. It’s also convenient to manage the venue, as there are dedicated charging boxes for batch charging.

For museums with a large number of exhibits, historical scenic spots where visitors want to take their time to explore, and science and technology exhibition halls, the experience will be particularly good with this kind of equipment. Overseas tourists don’t need to join a tour group. They can explore at their own pace and choose native language explanations, making their visit more comfortable.

2. The M7, 007B and i7 models of Yingmi are suitable for different scenarios

The M7 neck-mounted tour guide?from Yingmi is a classic model among such devices. The RFID sensing technology used has strong anti-interference ability. The transmitter can be set with 9,999 numbers. Even if there are thousands of exhibits in a large museum, each one can be precisely explained. The tour guide device weighs only 50 grams. It can last for 11 hours on standby and can be used continuously for 7 hours without any problem. It supports 8 languages and can remember the language used last time. When it is turned on next time, it can be directly switched over without repeated adjustments.

If the museum wants to make the explanations more vivid, the 007B model?is suitable. It comes with a 2.8-inch color screen that can display videos and pictures. For instance, when teaching about calligraphy and painting, the screen can show high-definition details and even play background music, just like watching a short movie. The sensing range of the transmitter can be adjusted, from 0.5 meters to 40 meters. Even in areas with dense exhibits, there will be no intersections.

There’s also the?i7, which is currently the lightest, weighing only 20 grams. It features an ear-hook design?and feels as if it’s not worn at all. The sensing range is 35 meters. When approaching an exhibit, it will automatically explain. If it is a special exhibition, the number of times a single explanation can be played can also be limited, making management more flexible. It can also customize the startup sound and prompt tone, such as adding the LOGO music of the venue. The details are very well done.

3. Feedback from overseas customers

There is an exhibition area in the British Museum that uses 007B. Tourists no longer need to follow the tour guide around. They can walk around and listen by themselves. The satisfaction rate has increased by 50%, and the number of foreign tourists complaining about “not understanding” has decreased by 60%. There is a historical scenic spot in Japan that uses M7. International tourists can choose between English and Chinese explanations without joining a tour group, enjoying a more free visit. The number of repeat customers has increased by 30% compared to before.

IV. Self-service rental cabinet-type tour guide equipment: Unattended, labor-saving and convenient

This kind of equipment is somewhat like a shared power bank cabinet. Tourists can scan the QR code on the cabinet to rent a guide machine. After using it, they just need to return it without having to keep an eye on it. It is particularly suitable for venues with a large flow of visitors but not wanting to hire too many people.

1. Why is it suitable?

First of all, it saves manpower. There is no need for dedicated personnel to distribute and collect equipment. Tourists can operate it by themselves. It can be used 24 hours a day. For instance, the scenic area opens early and closes late, and there’s no need to wait for the staff. You can also view the data. The number of units rented and the time period when they were used more frequently can all be seen in the background, which is convenient for adjusting the inventory.

The appearance of the rental cabinets can also be customized, such as being printed with the venue’s LOGO or patterns to match the environment. The tour guide machine is also fully functional, featuring automatic sensing and support for multiple languages. It can be used by both individual tourists and small groups.

2. The rental system of Yingmi is well-considered in every detail

The self-service rental cabinets of Yingmi are made of all-aluminum alloy, which is waterproof and theft-proof. They can be placed in outdoor scenic spots without any problem. It can hold 30 to 50 tour guide machines at a time and charge them simultaneously. It is equipped with ultraviolet disinfection, which makes tourists feel at ease when using it.

The operation for tourists is also simple. Just scan the code with wechat or Alipay, select the language, pay the deposit (which will be automatically refunded when returned), and you can get the machine. The whole process takes less than 30 seconds. When returning, put the machine back in the slot. The system will automatically recognize it, which is very convenient.

If overseas venues have any needs, Yingmi can also help customize the language and adjust the appearance of the cabinets. For instance, in Southeast Asian scenic spots, both Thai and Malay languages can be included. If you want to print local patterns on the cabinet, you can do it too. The back-end also supports English operation, making it convenient for managers to view data and adjust content.

3. How is it actually used?

A 5A scenic spot in Southeast Asia has adopted the rental cabinets of Yingmi. Previously, six people were needed to manage the equipment, but now they don’t, saving 120,000 US dollars in labor costs in a year. There is a duty-free shop at an airport in Europe that uses rental cabinets to provide tourists with multilingual product explanations. Tourists can shop more clearly, and the average transaction value has increased by 25%. More than 300 cabinets are rented out every day, and it is particularly popular.

V. Choose Yingmi: Understanding overseas demands and reliable service

In fact, no matter which device is chosen, the core is still to fit your own scenario – for multi-team reception in scenic spots, choose the wireless headphone E8 or K8. For small venues with limited budgets, choose the QR code solution. If you want tourists to wander freely, the automatic sensor models M7, 007B and i7 are more suitable. When there is a large flow of customers and you want to save manpower, self-service rental cabinets are the first choice.

Yingmi has been able to operate for so many years precisely because it understands these demands. Technically, all of our equipment has passed international certifications such as CE and ROHS, and there is no problem using it overseas at all. The core functions such as anti-interference and multilingual are all optimized for overseas scenarios. The service is more reassuring. We can send samples for free before sale and also visit the site in person. We offer a lifetime warranty for after-sales service. If it breaks down within 3 months, it will be replaced directly. Free repair is provided within 1 year. For overseas customers with problems, we can respond quickly via email or video conference.

Now, the equipment of Yingmi?has been sold to many places in Europe, America and Asia. Whether it is a large museum or a small scenic spot, suitable solutions can be found. If you are overseas and happen to need tour guide equipment, you might as well give Yingmi a try. We don’t just sell equipment; we can also help you create content and adjust plans, making it easy for tourists to understand and enjoy their visit, and also making your management worry-free.