Self-service tour guide rental cabinets in scenic spots have now become a major highlight of smart tourism. Tourists no longer need to queue up for manual service. They can rent tour guide equipment by scanning the code, which is very convenient. This kind of smart cabinet not only saves labor costs but also enables tourists to tour at their own pace. For scenic spots, management has become much easier, equipment turnover is fast, and maintenance is simple. It’s truly a win-win solution.
Nowadays, the Internet of Things and smart tourism are becoming increasingly inseparable. Self-service tour guide rental cabinets in scenic spots and museums have almost become standard equipment. In the past, renting tour guide equipment required queuing up and filling out forms. Now, it can be done simply by scanning a code. The experience of tourists has indeed improved a lot. This full-process digital service not only makes the tour more convenient, but also upgrades the management model of the scenic area.
Problems of Traditional Tour Guide Services
When self-guided tour systems were not yet widespread, the traditional service model mainly had three major shortcomings. Especially for international tourists, these problems often devalued their trips.
Questions explained manually
Human explanations are the best way to convey the warmth of culture, but unfortunately, there are too many limitations in reality.
The time for guided Tours at scenic spots is very limited: when tourists rush to the mountains to watch the sunrise early in the morning or visit the ancient town in the evening, they often can’t find anyone to introduce the scenic area.
The cost of multilingual tour guides in scenic spots is high: especially for those small-scale scenic spots, the pressure is huge.
The tour experiences vary: International tourists come from afar, eager for a deep understanding of the local culture, but the traditional guided tour methods sometimes disappoint them, greatly reducing the experience.
Issues with the leasing process
On the one hand, nowadays, people traveling abroad have their schedules fully packed. If they go out during holidays, they inevitably have to wait in long queues, which takes a lot of time. On the other hand, the management process is cumbersome. Every time I rent something, I have to register my documents first, pay a deposit, and then wait for someone to check when I return it. This whole process is really time-consuming. In addition, tasks such as equipment cleaning and charging all have to be done manually. If there are any management issues, the devices that tourists receive might be those that have not been properly disinfected or are about to run out of battery, which would reduce the experience.
Self-service Tour Guide System: Digital Process
Nowadays, many scenic spots have started to use self-service tour guide systems. This digital approach has completely redesigned the entire visiting experience.
- Express Rental: Completed in 30 seconds, with no obstacles throughout the journey. Tourists can arrange their own itinerary by holding a mobile phone or renting a device, without having to run around following a tour guide. If you want to listen to the explanation, just scan the code. When you get tired, you can take a break at any time. Moreover, the system will push nearby information based on your location. It’s quite considerate.
- Smart Tour Guide: Precise content, immersive interaction. Nowadays, this kind of self-guided tour system is indeed very convenient. It doesn’t require any human intervention and operates automatically throughout the process. In the past, one had to queue up to rent equipment, listen to explanations and then return them. Now, the entire process is particularly smooth, the experience is much better, and the efficiency has also significantly improved. The interactive functions are extended to meet personalized needs: Some high-end devices also support the “active query” function. If international tourists are interested in a certain content, they can input keywords through the touch screen interface of the device to retrieve detailed introductions. Some are also equipped with AR functions. By scanning the scenic spot signs, you can see the historical scene restoration.
- Worry-free return: Returns can be made in different locations and processed automatically. Nowadays, shared rental cabinets can be seen everywhere in scenic spots, from the entrance to popular attractions, and even near the tourist service center. These cabinets are open 24 hours a day. Just scan a code and you can rent what you need. It really brings a lot of convenience to tourists. Moreover, with machine intelligent settlement and instant deposit refund: The system will automatically calculate the cost based on the actual rental duration of the tourists. After deducting the cost, the deposit will be immediately refunded to the payment account. There is no need to worry about the slow refund of the deposit, providing a better experience.
The design of the intelligent tour guide system is truly outstanding. The explanations are both profound and easy to understand. The interactive sections are designed particularly ingeniously, allowing people to be fully engaged as soon as they experience it.
Benefits to Scenic Spots
Nowadays, many scenic spots have installed self-service tour guide systems. This is not just for convenience; it has quietly changed the management model of the entire scenic area. With this system in place, the operation of scenic spots has become more refined, and the degree of digitalization has also reached a new level. It is indeed much less troublesome to manage.
- It is conducive to optimizing human resources
The system realizes “unmanned operation”, reduces the number of window service staff, and redirects human resources to positions that require more professional skills, such as tourist service and safety management. - It is conducive to optimizing data
The system automatically collects data to help scenic spots better analyze and predict peak demand and rationally allocate equipment. Identify popular content and continuously optimize the explanation script; Gain insights into the sources of tourists and improve multilingual services. - It is conducive to the international image
The high-quality self-guided tour experience has become a calling card of the scenic area’s international services, helping to build a good reputation and attract more international tourists.
Benefits to Scenic Spots
It is worth noting that as a professional brand deeply engaged in the voice interpretation industry for 18 years, Yingmi can provide one-stop services ranging from system design, equipment deployment, personnel training to after-sales maintenance. Its self-service tour guide rental cabinets have been successfully applied in many museums, scenic spots and exhibition halls, and have been widely recognized by customers. Meanwhile, Yingmi can also customize the configuration plan of self-service tour guide rental cabinets based on the actual needs of scenic spots, and can be seamlessly integrated with wireless tour guides, self-service tour guides, tour guide machines, QR code tour guides and other products to build a more complete smart tour guide system.
Conclusion: Technology enables culture to transcend language and reach the heart directly
The emergence of self-service tour guide rental cabinets is not merely an upgrade of tools, but also an evolution of a service concept – it keeps technology behind the scenes and brings culture to the forefront. For scenic spots, the introduction of this system is not only a positive response to the trend of smart tourism but also a crucial step in enhancing international service capabilities.
In the future, with the further development of technologies such as AI multilingual support and personalized content generation, self-service tour guide systems will unleash even greater potential. The choices made today will determine whether the scenic area can tell its own unique landscape and story on the international cultural and tourism stage tomorrow.