In this era of increasingly frequent global exchanges, whether it is for scenic spots to receive tourists, museums to explain exhibits, enterprises to showcase production lines, or universities to receive international visitors, wireless audio guides have become indispensable tools. It can help break down language barriers, make information transmission smoother, enhance the visiting experience and leave a professional impression on visitors. However, there are so many brands of wireless audio guides on the market that their functional parameters can be overwhelming. Many purchasing friends are often at a loss: “Which brand of wireless audio guide is good?” ” As an established brand that has been in this industry for 15 years, today we will start from the actual purchasing needs and talk to you about how to choose the right brand. We will also discuss how Yingmi has used its 15 years of strength to make good products and serve customers well.

I.When choosing a brand, don’t just look at the advertisements. These six dimensions are the key

When many people choose wireless audio guides, they are easily attracted by the surface information such as “low price” and “multi-functionality”. But in fact, choosing the right brand should start from their own needs and comprehensively consider the hard power such as technology, quality and service. These six dimensions are the experiences we have summarized from helping thousands of customers select equipment. Missing any one of them could lead to problems.

1. Make your own needs clear

The requirements for audio guides vary greatly in different scenarios: in scenic spots where there are many tourists and the usage frequency is high, it is necessary to choose those that are durable, have a long battery life, and can switch between multiple languages. The museum environment is quiet, and it has particularly high requirements for sound quality and noise reduction; otherwise, noise will affect the visiting experience. When enterprises receive clients to inspect the production line, the stability of the signal is of the utmost importance. It’s impossible for there to be no sound halfway through. Not to mention international exhibitions, support for minority languages must be in place; otherwise, overseas customers simply won’t understand. So first figure out “where I want to use it and what function I value most”, and then look for the corresponding brand, so as not to be blind.

2. It is necessary to consider the technical strength of the brand

Wireless audio guides may seem small, but they have many technical tricks inside – signal anti-interference ability, sound quality processing, and positioning accuracy (especially for automatic sensing models) all rely on solid technical support. Some small brands don’t have their own R&D teams. They just assemble other people’s parts and sell them. When using them, either the signal is cut off as soon as the phone gets close, or when there are many people, several devices mix sounds, which really affects the user experience. Brands like Yingmi, which have their own R&D teams and have obtained many patents, will specifically optimize their technologies for different scenarios. For instance, equipment used in scenic spots will enhance signal coverage, while those in museums will upgrade noise reduction functions. These are all things that small brands cannot achieve.

3. The quality of the products should be given priority for examination

Wireless audio guides are worn by different people every day, and it is inevitable that they will be bumped or dropped. If the material is poor or the craftsmanship is not up to standard, they are very likely to break. We suggest that when choosing a brand, it’s best to ask for a sample to try – weigh it, see if it feels comfortable on your ears, use it continuously for a few hours to check if the battery life is sufficient, and then test the sound quality and signal. In addition, whether there are authoritative quality certifications is also very important, such as ISO9001, CE, ROHS, etc. Brands that can pass these certifications will have stricter quality control and lower maintenance costs in the later stage.

4. After-sales service cannot be ignored

Many customers only consider the price when purchasing equipment and do not ask about after-sales service. When the equipment malfunctions and they cannot find anyone to repair it, they can only consider themselves unlucky. A good brand will make the after-sales service clear: How long is the warranty? How long will it take to respond if there is a problem? Can we provide on-site debugging services? Yingmi promises its customers a lifetime warranty. Whether it’s equipment that breaks down and needs repair or employees who don’t know how to operate and need training, as long as you contact us, our technical team will solve the problem as soon as possible. Previously, during the peak tourist season, there was a minor issue with the equipment in a scenic area. We arranged for someone to go and handle it on the same day, without delaying their reception of tourists.

5. Cost performance is not about the low price, but about whether it is worth it.

Some brands offer extremely low quotations, but the equipment frequently breaks down after half a year of use, and the money spent on later maintenance is even more than what is saved. Some brands stack a lot of functions, but many of them are simply not needed, which is also a waste of money. True high cost performance means that the equipment can meet your core needs, the quality is reliable, the service is excellent, and the price is still within your budget. For instance, the team explanation system recommended by Yingmi to enterprise customers, although a bit more expensive than smaller brands, has stable signals, long battery life, and can support multiple teams to use simultaneously. In the long run, it is actually more cost-effective.

6. Take a look at the brand’s cooperation cases

The number of cases and whether the cooperating clients are well-known institutions can directly reflect the strength of a brand. For instance, the 5A scenic spots (such as Tianmu Lake and Longhu Mountain) and museums (such as the National Museum of Chinese Nationalities and Henan Provincial Museum) that Yingmi has cooperated with all have very high requirements for equipment. The fact that it has gained their recognition indicates that the products and services are up to the test. If a brand doesn’t even have a few impressive cases to show for it, it is recommended that everyone choose it with caution.

Ii. 15 Years of Yingmi: From product Development to solution creation, We focus on just one thing

When Yingmi was just established in 2007, it was still a small team. They wanted to create a “non-crosstalk and good sound quality” audio guide. At that time, the devices on the market either had unstable signals or caused ear pain after wearing them for a long time. We started from these pain points and gradually refined the products – first, we formed a research and development team to overcome the signal anti-interference technology; Later, I felt that the quality of the purchased parts was unstable, so I simply built my own SMT assembly factory to control the quality from the source. Later on, in collaboration with iFLYTEK, the voice processing technology was made more professional.

Now, 15 years have passed. Yingmi has become a national high-tech enterprise and has a complete product matrix that can cover the needs of different scenarios

If scenic spots or museums require tourists to visit independently, a self-service tour guide system can be used. Tourists can wear a lightweight ear-hook device. When they reach a certain scenic spot, the device will automatically sense and play explanations without manual operation. It also supports switching between more than ten languages, making it convenient for overseas tourists to use. Previously, the Gulangyu Scenic Area in Xiamen adopted this system. Not only did it alleviate the problem of insufficient tour guides, but tourists also reported that “they can control their own visiting pace and hear more clearly.”

When enterprises receive clients or government units organize visits, a team presentation system is suitable – the presenter holds a transmitter and the visitor wears a receiver. No matter how far they go, the sound remains clear and will not disturb others. Some factories use this set of equipment. When receiving partners to visit the production line, the explanations can be accurately conveyed without affecting the normal production in the workshop.

If museums and exhibition halls are to be displayed in different zones, the zone interpretation system (MC200) is very suitable – the interpretation content of different exhibition areas is automatically switched, and visitors can listen to the content of the zone they go to without having to repeatedly adjust, providing an excellent experience. After the Henan Provincial Museum adopted this system, visitors can focus more on understanding the exhibits, and the staff no longer need to repeat the explanations over and over again.

In addition to hardware, we have also provided supporting services – such as a self-service shared tour guide machine rental system. The scenic area allows tourists to scan the code to rent the equipment, and it can also be automatically charged and stored, saving a lot of labor. There is also a tour guide mini-program. Tourists can view panoramic maps and listen to explanations with their mobile phones without having to bring additional equipment. Recently, we have been developing AR/VR tour guide technology. In the future, tourists will be able to see virtual historical scenes by wearing glasses, and the experience will be more special.

III.As a partner of overseas clients, Yingmi has these advantages

Nowadays, more and more overseas customers are coming to Yingmi to purchase equipment. To better serve them, we have made a lot of preparations.

1.Multilingual support

Whether it’s the operation interface of the equipment or the content of the explanations, we can customize them according to the customer’s needs. Not to mention common languages like English, French, German, Japanese and Korean, we can also arrange professional translation teams to handle minor languages such as Spanish and Arabic to ensure the accuracy and authenticity of the explanations.

2. International adaptation

The voltage and communication standards overseas are different from those in China. Our equipment has long been adapted, so customers don’t need to modify it themselves. They can use it as soon as they get it. For instance, the equipment exported to Europe has a voltage of 220V, which complies with the EU standards. The equipment exported to the United States can adapt to the local signal frequency bands and there will be no situation where it cannot be used.

3. Customized services are also very flexible

Many overseas customers hope that their logos can be printed on the equipment or that the startup prompt tone can be customized. We can meet all of these needs. Previously, there was an overseas scenic area that wanted to make the equipment casing in the local characteristic color. We specially adjusted the production process and helped them achieve it. They were particularly satisfied.

4. There’s no need to worry about logistics or after-sales service either

We cooperate with international logistics enterprises to deliver equipment to overseas customers quickly and also provide customs clearance services, saving customers the trouble. In terms of after-sales service, whether it’s equipment debugging, operation training, or maintenance and repair, our technical team will provide remote assistance via video or email. If spare parts are needed, they will also be sent over as soon as possible. Previously, the batteries of the equipment in an overseas museum aged. We sent the new batteries over within a week, which did not delay their use.

IV.?When choosing a wireless audio guide, it is important to select a long-term and reliable partner

In fact, there is no absolute answer to the question “Which brand of wireless audio guide is good?”, but there is one criterion that will never be wrong: choose those brands that have strength, experience, and are willing to serve customers with care. For 15 years, Yingmi has been dedicated to one thing: making the best interpretation equipment and providing the best service. It’s not about making quick money, but about establishing long-term cooperation with customers.

Whether you are an overseas scenic spot looking to enhance the visitor experience, a museum aiming to better disseminate culture, or a business looking to do a good job in customer reception, as long as there is a need for wireless audio guides, Yingmi can provide a suitable solution. We won’t recommend unnecessary features to you. Instead, we will help you choose the most cost-effective and user-friendly device based on your actual needs. If you encounter any problems while using the equipment, our team will respond promptly and you won’t be lost. Yingmi Customer Service Hotline: 400-990-7677 Official website: www.it2002.com, always ready to provide you with exclusive tour plans.